Your operators know the procedures. They just don’t follow them.
We turn SOPs into habits by integrating them into the daily flow of work.
SOPs don’t fail. People do. And more training won’t fix it.
Operators attend sessions, pass tests, then return to the floor where old habits take over. Knowledge transfer happens, but behavior change doesn’t.
When lines are running behind, the shortcuts start. SOPs become suggestions instead of standards.
You catch the failures after they happen, but have no insight into why operators skipped the steps in the first place. The problem repeats because you’re blind to the cause.
Your most costly failures (equipment downtime, quality defects, safety incidents, and scrap) stem from human error that SOP adherence would eliminate.
The problem compounds across the entire organization:
Skip steps when rushed or unsupervised
Don’t catch or correct the shortcuts
Don’t coach or support team leads effectively
Have zero visibility into why any of this is happening
Operators receive 1-2 minute tasks during their regular shift. No classroom sessions, no pulling people off the line.
“Before your next production run, verify all measurement tools are within range.”
“During your equipment check, identify one component showing wear.”
They’re using their machines, their tools, under real production conditions. Not simulations or theory.
After 10-12 weeks, following SOPs becomes automatic, even when they’re rushed or unsupervised.
Team Leads receive quick tasks that take minutes: verify operators are following procedures during their shift.
When steps get skipped, team leads document the reason. Was the tool missing? Was there confusion about the procedure? Time pressure?
Instead of assuming why compliance fails, you’re collecting real data from the floor where it’s actually happening.
These checks become part of their normal workflow, not extra paperwork piled on top of everything else.
Supervisors receive activities to coach team leads on specific issues like how to run effective quality meetings or address recurring operator problems.
Team leads document conversations with operators and escalate issues. Supervisors review these reports to spot patterns and recurring barriers.
Equipment broken? Operators confused about a procedure? Supervisors pass concrete issues to plant managers with full context, not vague complaints.
Short, structured check-ins that fit into existing routines. No lengthy reports or formal meetings required.
All the issues supervisors escalate flow up in a structured way. You see patterns across shifts, machines, and procedures.
Instead of guessing why compliance fails, you know. Equipment issues? Confusing procedures? Training gaps? The data tells you.
Stop putting out fires and start solving root causes. Allocate resources where they’ll actually make a difference.
No more endless retraining that doesn’t work. Address the actual barriers preventing compliance in the first place.
No months-long rollout. No pulling people off the floor for training. We get you up and running in weeks, not quarters. Here’s the path to SOP compliance:
We work with you to identify the specific SOP compliance issues costing you the most. Which procedures get skipped? Where are the biggest gaps?
We create role-specific activities for operators, team leads, supervisors, and plant managers, embedded into, not interrupting, their regular workflow.
Behavior change happens through consistent practice. Track compliance improvements and see the root causes of failures surface in real time.
Let's arrange a call! We're eager to share innovative ideas and explore how we can collaborate to advance your learning initiatives.
1655 Dupont St, Suite 206
Toronto, ON, M6P 3T1